This Privacy Policy explains how Unruly Content + Consulting (“Unruly,” “we,” “us”) collects, uses, shares and protects personal information when you visit unrulymktg.com (the “Site”), contact us, or work with us on video and social media content.
1. Information we collect
Information you give us
When you fill out the contact form on the Site, we collect your name, business name, email address, and trade, and, if you choose to give them, your phone number, city, the plan you are interested in, and anything you write in your message. We also collect information you send us by email, by phone, or while we work together, such as billing details, scheduling information, and logins you share so we can post to your social media accounts.
Information collected automatically
Like most websites, the Site’s servers receive basic technical information whenever you visit, including your IP address, browser and device type, the pages you request, the referring page, and the date and time. Our hosting provider, Cloudflare, processes this information to deliver the Site and protect it from attacks and abuse.
The Site loads its fonts from Google Fonts. When your browser downloads them, Google receives your IP address and browser information. Google describes how it handles this information in the Google Privacy Policy.
Content we capture for clients
On Content Days we record video, photos and audio at our clients’ businesses and job sites. This content may show our clients’ employees, customers, vehicles, homes and property. See People who appear in client content below.
2. How we use information
- To answer your questions and follow up on your contact form request
- To schedule Content Days and provide our services
- To plan, film, edit and publish content for our clients on the platforms they choose, including Facebook, Instagram, TikTok and YouTube Shorts
- To send proposals, invoices and service updates, and, if you agree, occasional emails about our services
- To keep the Site secure and working properly
- To meet legal, tax and accounting obligations and to enforce our agreements
3. How we share information
We do not sell your personal information, and we do not share it for targeted advertising. We share it only in these situations:
- Service providers who help us run our business and must protect the information, for example:
- Cloudflare, which hosts the Site and processes contact form submissions
- Resend, which delivers contact form submissions to our inbox by email
- Our email, file storage, scheduling, video editing, and payment providers
- Social media platforms, when we publish content for a client on that client’s accounts. Content posted there is also subject to that platform’s own terms and privacy policy.
- Legal reasons, when we believe in good faith that the law, a court order, or a government request requires it, or to protect the rights, property or safety of Unruly, our clients or others.
- Business changes, if Unruly is involved in a merger, sale or transfer of its business, in which case this policy continues to apply to the information transferred.
4. Cookies and tracking
The Site does not use analytics tools, advertising pixels, or tracking cookies, and it does not store information in your browser. Our hosting provider may set strictly necessary security cookies to tell people apart from automated traffic. If we add analytics or advertising tools in the future, we will update this policy first and offer any choices the law requires.
5. People who appear in client content
Our clients are responsible for getting permission from their employees, customers and property owners before they appear on camera or before their property is filmed. If you appear in content we produced and would like it reviewed, edited or removed, email us at the address below. We will work with the client to address your request, including removing content we control from the client’s accounts where appropriate.
6. How long we keep information
We keep contact form submissions and related emails for as long as we need them to respond to you and, if you become a client, for the length of our relationship. We keep client records and content for as long as our service agreement and legal, tax and accounting requirements call for. After that, we delete the information or keep it only in a form that no longer identifies you.
7. Security
The Site is served only over encrypted HTTPS connections. We use reasonable administrative, technical and physical safeguards to protect personal information, and we limit access to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
You can ask us at any time to:
- Confirm whether we hold personal information about you, and give you a copy of it
- Correct information that is inaccurate
- Delete information about you
- Stop sending you marketing emails (you can also use the unsubscribe link in any marketing email)
Depending on where you live, including under the Texas Data Privacy and Security Act and similar state laws, you may have additional rights, such as the right to receive your information in a portable format and the right to opt out of the sale of personal information, targeted advertising or profiling. We do not sell personal information or use it for targeted advertising or profiling.
To make a request, email us at the address below. We will respond within 45 days, and we may need to confirm your identity before acting on a request. We will not discriminate against you for exercising your rights. If we decline your request, you may appeal by replying to our decision with the subject line “Privacy appeal,” and we will respond to your appeal within 60 days. If your appeal is denied, you may contact the Texas Attorney General at texasattorneygeneral.gov.
9. Children
The Site and our services are meant for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.
10. Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page, and if the changes are significant we will give more prominent notice on the Site.
11. Contact us
For questions about this policy or to make a privacy request, contact: